We can compile the orders, enter the order information in CRM, and send customer invoices to drop-ship vendors and/or shipping companies

This includes updating inventory information in a database or spreadsheet and managing the stock of items.

Sending Invoices to the customers based on the purchase of product/services and maintaining the customer’s profile. Handling billing queries from clients and sending out payment reminders to customers. Like Invoices, our VAs can help you enter bills & expenses of your business so as to track the expenditure and give us a correct picture of net profit.

We understand that Customer Support is the most important aspect in every business. Our Team is trained in handling Customer Support using various channels. Taking chats or responding to emails, your VA can handle them all. Answering Questions, Addressing Concerns, Dealing with Feedbacks and ultimately keeping your customers happy. Our Team can also help you with creating a snapshot / Deck with detailed information on the Customer Support department, this includes # of chats/emails handled, customer questions, Customer feedback & rating etc.